Innovative Solutions for Today's Business Challenges
What We Do
SME Solutions Group implements the best technology solutions to transform your organization.
It's challenging to see the broader perspective while managing day-to-day operations. Our team can help by evaluating how to effectively manage and leverage your data. We provide customized action plans that serve as the guiding light for all of your data-driven initiatives.
Deploying new data and analytics solutions can be both costly and time-intensive. However, our team of experts can help you establish a solid foundation by building and deploying the necessary architecture and data analytics solutions to set your teams up for success.
You can avoid any disruptions to your business by entrusting us with the delicate task of migrating you away from outdated legacy data solutions. Our team can fast-track you to modern cloud-based platforms that foster innovation and support your business goals.
Our highly specialized team of data experts, which includes data engineers, data architects, project managers, and business analysts, is available to assist with filling any talent gaps in your organization. Additionally, we provide ongoing support to ensure your continued success.
Expert guidance and technology for your data-driven future
By partnering with SME, you can access the expertise and technology needed to navigate the complexities of data management, analysis, and visualization.
- BI as a Service
- Cloud Migrations
- Modern Data Stack
- Enterprise Data Governance
- Business Analytics
Business analytics encompasses a wide range of techniques and tools, including data visualization, machine learning, and predictive analytics. These techniques can be used to analyze various types of data, including structured data (such as sales data and customer data) and unstructured data (such as social media posts and customer feedback).
Enterprise Data Governance
We work with you so that your data is accurate, complete, secure, and available when needed. This helps mitigate risks associated with data breaches, data privacy, and data quality issues. By establishing a comprehensive governance framework, organizations improve data consistency, reduce data duplication, and increase the efficiency of data-related processes.
Modern Data Stack
Agility and scalability beyond legacy on-premise solutions. It enables organizations to process and analyze data more efficiently and make real-time data-driven decisions. We specialize in implementing and supporting the tools and technologies that comprise a modern data stack.
SME's end-to-end cloud migration services range from assessment and planning to implementation and ongoing support. We help organizations take advantage of the benefits of cloud computing while minimizing the risks and challenges associated with migrating to a new environment.
BI as a Service
Focus on the value of your data and how it can drive business success while SME handles the end-to-end data pipelines and analytics solutions. Leverage the benefits of modern technology and promote user adoption across the entire business, without managing any infrastructure.
Keeping your business secure and connected at all times
SME offers comprehensive technology solutions with an emphasis on security, reliability, and seamless communication experiences, which are critical to modern business operations.
- Unified Commuications
- Contact Center Software
Protect your business by integrating compliant security measures throughout your IT infrastructure and organizational culture. Consider Security as a Service (SECaaS) to manage cybersecurity or augment your team with skilled professionals. SECaaS covers Threat Monitoring and Detection, Data Protection and Encryption, Incident Response, and Vulnerability Management.
Unified Communications as a Service (UCaaS) is a cloud-based solution that combines various communication services such as calling, messaging, video conferencing, and collaboration tools into a single platform. These solutions are transforming how businesses communicate and have become an essential tool for businesses of all sizes today.
Contact Center Software
A virtual platform that serves as a comprehensive solution for businesses looking to streamline their customer service operations across their omnichannel. Contact Center as a Service (CCaaS) is an excellent option for companies looking to improve customer and agent experience, enhance engagement, manage resources, and increase revenue.
Building long-lasting relationships through happy customers.
Working with SME has been a wonderful experience. Their consulting services provide a wealth of knowledge and extensive expertise in the BI and data analytics space. Their relatively smaller size and quick response times makes them a great asset. I look forward to our continued partnership.
We’re excited to implement SME’s technology to better integrate our disparate data and insights. Digital Transformation is not just about the technology or software, it’s about the use case and need. It includes data governance, data integrity and data trust, as well as providing data literacy and excited for SME to bridge the gap.
From the start, everyone has always been very helpful, friendly, and knowledgeable. Whether we had questions about licensing or future product releases, we always received quick feedback. I never felt like they were ever trying to sell me anything. Their approach is consultative and they really try to get to know their clients to offer the right guidance. Through this approach, they introduced us to ThoughtSpot and we attended our first conference with them last year. I really appreciate the great work that SME does and would definitely recommend them to anybody who is looking to get a high return on their BI investment.
I have nothing but good things to say about SME and would certainly recommend them. We have implemented Qlik throughout upper management so if the product goes down, the company stops. Even though SME is growing, I never felt any less personalized attention or commitment from them. I truly appreciate their teaming and partnership.
From server configurations and data modeling, all the way through application deployment and governance, we are confident that we have the best practices in place to provide a long-term business intelligence solution that meets our expectations and future growth needs.
The partnership between ThoughtSpot and SME Solutions Group empowers customers to utilize ThoughtSpot's AI-driven analytics and tap into SME's extensive expertise and knowledge throughout the entire data value chain, resulting in insights from their modern data stack at a much faster rate.
SME Solutions Group delivers exceptional services working collaboratively to achieve outstanding outcomes for our joint customers. Their partnership approach combines expertise, dedication, and seamless implementation, ensuring that our clients thrive and surpass their business goals.
SNOWFLAKE SUMMIT 2023: HIGHLIGHTS AND KEY TAKEAWAYS
At Snowflake Summit, attendees embraced the data cloud's transformative power and explored Apache Iceberg and data warehouse advancements.
LEAPFROG THE DATA TRUST GAP WITH POWERFUL INSIGHTS AND GOVERNANCE
Empower teams with modern data stack: Snowflake Data Cloud and ThoughtSpot AI-Powered Analytics, governed by data.world’s Data Catalog Platform.
PROTECT YOUR BUSINESS WITH THE RIGHT CYBERSECURITY INVESTMENT
With high costs and talent shortages, Security as a Service (SECaaS) provides a reliable solution for robust protection without the need for in-house expertise.
BUILDING USER CONFIDENCE WHILE REDUCING CLOUD COMPUTING COSTS
Kforce migrated from costly, legacy ETL processes to a modern approach that has widespread positive impacts on the business.
MINI-EPISODES TO HELP POWER BI USERS GO FROM KNOW TO PRO
Starts with the basics of what you need to know about PBI Desktop, an overview, and importing some data within the Power Query Editor.
MODERN CLOUD DATA WAREHOUSES TO THE RESCUE
Big data is becoming more diverse, distributed, and dynamic. This strains your data warehouse and existing BI processes.
DATA-FIRST APPROACH TO INVENTORY ANALYTICS
An inventory system can provide unparalleled insights into customer behavior, product performance, and channel performance.
Steve Johnston and Xavier Rodriguez from Ideal Agent help SME celebrate 12 years.
DIGITAL TRANSFORMATION AND AI IMPLEMENTATION
Ideal Agent is partnering with SME to scale the business, reduce overhead expenses and improve customer experience.
CALL CENTER METRICS AND DASHBOARDS
Producing actionable results by identifying performance trends, reason for service tickets, and trends in call volume.
CHECKLIST REPORT, CLOUD DATA WAREHOUSING
If you’re overwhelmed trying to find a solution for cloud data warehousing, take a look at this TDWI checklist report.
TOP 6 REASONS BUSINESS INTELLIGENCE FAILS
Business Intelligence projects can begin with a simple goal, but can easily go astray, and often results in money wasted.
SIMPLIFY DATA ARCHITECTURE FOR FASTER INSIGHTS
Maintaining separate systems makes it difficult to be agile and responsive in today’s fast-moving markets.
DATA WAREHOUSES, DATA LAKES, AND DATA LAKEHOUSES
Similarities, differences, and what each of these terms mean for the future of Business Intelligence (BI).
CRASH COURSE ON CLOUD COMPUTING
We get it, moving to cloud computing can be scary. But, can you confidently say that you understand cloud computing?
BUSINESS INTELLIGENCE ROADMAP BUILT FOR SUCCESS
Insights into the components of a successful BI Implementation and how to avoid common pitfalls.
7 EXPERT TIPS FOR SELECTING THE RIGHT STRATEGY AND TOOLS
Making the move to the cloud as part of your overall strategy can help manage costs and increase agility.
ARTIFICIAL INTELLIGENCE PARTNERSHIP ANNOUNCEMENT
SME and H20.ai announce new strategic partnership. SME will leverage the power of the H2O.ai platform to maximize data science efforts at companies looking to innovate with artificial intelligence.
WHERE NUMBERS AND STATISTICS ARE CHANGING LIVES!
In today's digital era, data fuels innovation and drives social change. It not only helps us understand and predict trends but provides us improve the quality of life with informed decisions.
INSPIRED CORPORATE GIVING WITH THE SME FOUNDATION
Each team member at SME was encouraged to select a nonprofit to share with the team including their personal connection and the mission. $500 was then gifted to each of those organizations.