SME Blog & News

Navigating your Data Landscape: Analytics Modernization

April 29, 2024
The data analytics space has seen a lot of growth in the past decade. Companies make investments in their technology...

Embracing AI: A Game Changer in the Utility Industry

April 24, 2024
In an era where digital transformation and advanced data solutions are not just an option but a necessity, the utility...

Driving into the Future: How AI Transforms the Auto Insurance Game

April 13, 2024
In today's world, navigating the complexities of auto insurance has become almost synonymous with the experience of...

Navigating the AI Landscape: CX Trends in 2024

March 29, 2024
In today's digital era, customer experience (CX) reigns supreme, with approximately 80% of American consumers valuing...

Tech Tidbits: Top Stories from Q1 2024

March 28, 2024
As the first quarter of 2024 comes to a close, I wanted to take a look back at some of the many highlights and...

Insights from ITExpo: Unveiling the Future of Customer Experience

March 14, 2024
Last month, I had the privilege of attending ITExpo in Fort Lauderdale, FL, where I immersed myself in the latest...

AI Readiness: Cultural Readiness for Artificial Intelligence

February 28, 2024
The progress of Artificial Intelligence (AI) is indisputable. From the self-driving cars zipping through city streets...

AI Readiness: Data Organization and Governance

February 23, 2024
As we like to say, garbage in, garbage out. Normally when we say this, we are referring to data quality issues feeding...

AI Readiness: Decoding Buzzwords Like NLP & Semantic Layer

February 14, 2024
AI. It's an acronym that evokes a mix of anticipation and enthusiasm among different individuals. However, for many, it...