SME Blog & News

Understanding Manual Penetration Testing: From Vulnerabilities to Vigilance

May 15, 2024
In today's digital landscape, businesses are faced with numerous cybersecurity threats that have the potential to...

Modern Data Warehouse & Analytics Modernization: Navigating Your Data Landscape

April 29, 2024
The data analytics space has seen a lot of growth in the past decade. Companies invest in their technology with new...

Embracing AI: A Game Changer in the Utility Industry

April 24, 2024
In an era where digital transformation and advanced data solutions are not just an option but a necessity, the utility...

AI Digital Transformation in Auto Insurance: Steering the Future of Claims and Customer Service

April 13, 2024
In today's world, navigating the complexities of auto insurance, particularly with young drivers, showcases the crucial...

Navigating the AI Landscape: CX Trends in 2024

March 29, 2024
In today's digital era, customer experience (CX) reigns supreme, with approximately 80% of American consumers valuing...

Tech Tidbits: Top Stories from Q1 2024

March 28, 2024
As the first quarter of 2024 comes to a close, I wanted to take a look back at some of the many highlights and...

Insights from ITExpo: Unveiling the Future of Customer Experience

March 14, 2024
Last month, I had the privilege of attending ITExpo in Fort Lauderdale, FL, where I immersed myself in the latest...

AI Readiness: Cultural Readiness for Artificial Intelligence

February 28, 2024
The progress of Artificial Intelligence (AI) is indisputable. From the self-driving cars zipping through city streets...

AI Readiness: Data Organization and Governance

February 23, 2024
As we like to say, garbage in, garbage out. Normally when we say this, we are referring to data quality issues feeding...