SME Blog & News

Tech Tidbits: Top Stories from Q2 2024

June 26, 2024
As the second quarter of 2024 comes to a close, I wanted to look back at some of the many highlights and developments...

Top 10 Benefits of Regular Penetration Testing for Your Business

June 25, 2024
In today’s hyper-connected digital landscape, businesses are leveraging advanced data solutions and technologies to...

Snowflake Data Cloud Summit 2024: Highlights and Key Takeaways

June 21, 2024
The 2024 Snowflake Summit was heavily focused on AI, dubbing its platform the “AI Data Cloud." While this was a central...

Qlik Connect 2024: Highlights and Key Takeaways

June 17, 2024
Known for its sunny weather, Orlando, Florida, recently hosted one of the largest events in the data integration,...

Navigating the Power of Utility Data

June 13, 2024
In the dynamic landscape of the electric utility sector, utility data holds a special place—it's not just numbers and...

AI Solutions for Sustainable Reduction of Agent Churn

June 12, 2024
Agent churn has become a critical issue that companies need to address proactively. With employees leaving at an...

Modern Data Warehouse, Analytics Modernization, & Data Landscape

April 29, 2024
The data analytics space has seen a lot of growth in the past decade. Companies invest in their technology with new...

Embracing AI: A Game Changer in the Utility Industry

April 24, 2024
In an era where digital transformation and advanced data solutions are not just an option but a necessity, the utility...

Auto Insurance Digital Transformation: Steering the Future of Claims

April 13, 2024
In today's world, navigating the complexities of auto insurance, particularly with young drivers, showcases the crucial...

Snowflake vs. Azure Synapse: Security, Governance, and TCO

April 8, 2024
This in-depth blog post aims to focus on the intricacies of Total Cost of Ownership (TCO) for two leading platforms,...

Azure Synapse vs Snowflake: Data Sharing, User Experience & Ecosystem

April 1, 2024
In the dynamic realm of cloud data warehouses, choosing the right platform can be a pivotal decision for businesses...

Navigating the AI Landscape: CX Trends in 2024

March 29, 2024
In today's digital era, customer experience (CX) reigns supreme, with approximately 80% of American consumers valuing...

Tech Tidbits: Top Stories from Q1 2024

March 28, 2024
As the first quarter of 2024 comes to a close, I wanted to take a look back at some of the many highlights and...

Unlocking CX Excellence: The Power of CPaaS and APIs

March 22, 2024
At the recent ITExpo in Fort Lauderdale, FL, I had the privilege of delving into the evolving landscape of customer...

Insights from ITExpo: Unveiling the Future of Customer Experience

March 14, 2024
Last month, I had the privilege of attending ITExpo in Fort Lauderdale, FL, where I immersed myself in the latest...

Synapse vs Snowflake: Technical Comparison for Cloud Data Warehouses

March 11, 2024
In today's data-driven landscape, the decisions surrounding data management and infrastructure are more crucial than...

2024 Best Places to Work Honoree

March 7, 2024
SME Solutions Group's recent accolade as a 2024 Best Places to Work honoree by the Tampa Bay Business Journal is not...

Azure Synapse vs Snowflake: Cloud Data Warehouse Overview

March 6, 2024
Snowflake and Azure Synapse are at the forefront of cloud data warehouse and lakehouse platforms, revolutionizing data...

Why are companies moving to a modern data warehouse?

February 29, 2024
If you’re on the fence about modernizing your data warehouse, consider this: Data warehouse technology hasn’t changed...

AI Readiness: Cultural Readiness for Artificial Intelligence

February 28, 2024
The progress of Artificial Intelligence (AI) is indisputable. From the self-driving cars zipping through city streets...

AI Readiness: Data Organization and Governance

February 23, 2024
As we like to say, garbage in, garbage out. Normally when we say this, we are referring to data quality issues feeding...

AI Readiness: Decoding Buzzwords Like NLP & Semantic Layer

February 14, 2024
AI. It's an acronym that evokes a mix of anticipation and enthusiasm among different individuals. However, for many, it...

AI Readiness: Artificial Intelligence Discussion Questions

February 8, 2024
Artificial intelligence (AI) and machine learning (ML) have a long history and have been utilized mainly by computer...

Re:Invent 2023 Recap

December 18, 2023
Re:Invent 2023 was a masterclass in technological advancement, a whirlwind of keynotes, workshops, and expo booths that...

SME and DataOps.live to Enhance Snowflake Environment Optimization

November 7, 2023
SME Solutions Group Partners with DataOps.live to Enhance Snowflake Environment Optimization

dbt Core vs dbt Cloud: Which is Right for You?

November 1, 2023
Explore the nuances of dbt Core vs dbt Cloud to uncover the ideal solution for your data transformation requirements....

Unwrapping a Gift of Giving

October 20, 2023
For the second year in a row, the SME Team gathered for a special event we like to call "Inspired Giving." It's more...

5 Signs it’s Time to Upgrade Your IVR to an IVA

September 21, 2023
If you’re still using IVR technology that was developed 30 years ago, you’re likely no longer providing the level of...

IT Security Solutions: Essential Questions for Proactive Security Planning

September 13, 2023
Remote work has undeniably transformed how we operate, but it has also presented several challenges surrounding IT—the...

Cybersecurity: Rising to the Challenge

September 12, 2023
The average cost of a data breach in 2021 reached $4.24 million. As breaches get larger and increasingly make...

SME Solutions Group Spreads Christmas Cheer in July

July 28, 2023
Tampa, FL – SME Solutions Group, Inc. is excited to reflect on its Christmas in July giving campaign, which ran from...

Leapfrog the data trust gap with powerful insights and governance

July 6, 2023
Organizations want to use the data they have to make data-driven decisions. Yet, in an Accenture study, only 33% of...

Advanced Data Strategy Migrates to the Cloud

July 5, 2023
With SME Solutions Group and data.world, you can leverage their expertise and platform to build your data-driven future...

Snowflake Summit 2023: Highlights and Key Takeaways

July 3, 2023
The vibrant city of Las Vegas recently played host to one of the most anticipated events in the realm of data...

How to Unlock the Potential of Your BI Strategy: BI Implementation

June 22, 2023
There are a lot of articles out there that state Business Intelligence (BI) projects have a 70-80% failure rate —this...

Kforce and SME: Pioneering Cost-Effective Cloud Solutions for Business

June 22, 2023
About Kforce Inc. is a solutions firm specializing in technology and other professional staffing services. Each year,...

Navigating Cyber Threats: How to Safeguard Your Business with SECaaS

June 15, 2023
By now, companies know that cybersecurity needs to be a top priority. It is no longer a matter of “if,” but “when” a...

Data for social good: where data analysis is changing lives!

May 22, 2023
In today's digital era, data fuels innovation and drives social change. It helps us understand and predict trends and...

QlikWorld 2023: Highlights and Key Takeaways

April 28, 2023
Industry conferences and events offer great opportunities to learn, network, and stay up-to-date with the latest trends...

SME Tech Stacks

March 16, 2023
In essence, there are three tiers or layers to any business intelligence ecosystem. Bottom-up, they are the...

Agile Data Governance Tools and Approach

February 6, 2023
Agile methodology has transformed the process of software development to be iterative, where requirements and solutions...

Journey to the Cloud: Tips for Cloud Transformation Strategy & Tools

January 9, 2023
Moving your data to the cloud can help manage costs and increase agility. In the cloud, you can scale up or down as...

Inspired Corporate Giving with the SME Foundation

December 30, 2022
Each team member at SME was encouraged to select a nonprofit to share with the team including their personal connection...

Expanding AI Offering through Partnership with H20.AI

October 3, 2022
SME and H20.ai announce new strategic partnership. SME will leverage the power of the H2O.ai platform to maximize data...

Migrating to a Modern Contact Center Software for Avaya Users

August 17, 2022
Moving your contact center to the cloud can feel like a daunting exercise. SME partners with Five9 to help reduce the...

IDEAL AGENT® Invests in New Technology Infrastructure

July 26, 2022
Tampa, FL, July 20, 2022— IDEAL AGENT®, the premier full-service real estate services company is partnering with SME...

Contact Center Digital Transformation: Cloud Migration for Cisco Users

June 21, 2022
Moving your contact center to the cloud can feel daunting. SME partners with Five9 to help reduce the risk and make it...

Digital Transformation in Healthcare Trends and Technologies

May 17, 2022
Today, more than ever, it’s critical for healthcare organizations to take full advantage of advancements in technology...

Get Ahead of the Competition with CCaaS

April 12, 2022
Contact Centers don’t seem flashy, but they can be the lifeblood of an organization. Having a good customer experience...

Migrating Tableau reports to ThoughtSpot within Weeks

March 16, 2022
Empowering end users with self-service analytics without extensive training. Deploying ThoughtSpot, with SME's help,...

BI & DATA Trends 2022

February 8, 2022
In the new market dynamics, no business succeeds by going it alone. Strength lies in sharing resources to innovate and...

ThoughtSpot Migration

January 12, 2022
Improving the power of ThoughtSpot while drastically reducing infrastructure costs by migrating from ThoughtSpot Falcon...

Webinar: Smart Pipelines for Smart Meters

December 23, 2021
The continuous rollout of AMI smart meters and IoT edge devices has led to an explosion of data in the energy and...

REPORT: Simplify Data Architecture for Faster Insights

December 17, 2021
Organizations face increasing competition and compressed time frames that require intelligent use of all available...

Cloud Data Warehousing

November 15, 2021
Developing a data architecture used to be straightforward. Now lowered expenses and simplified management are inspiring...

5 Billion to 1: Data Engineering for Fraud Analysis

September 8, 2021
In this case study, the SME Team addresses a bank's fraud analysis need by utilizing Azure Data Factory and Snowflake...

Data Lineage: Regulatory Compliance & Operational Intelligence

September 2, 2021
Is the lack of Data Lineage causing your company to lose full-spectrum visibility?

Enhancing Enterprise Agility through Cloud Migration

September 2, 2021
We get it; moving to cloud computing can be scary. But can you confidently say that you understand cloud computing?

Why do BI projects fail?

August 18, 2021
In today’s fast-paced business landscape, data reigns supreme. From informing strategic decisions to driving...

Inventory Analytics for Data-Driven Inventory Management

August 2, 2021
With vast amounts of data being constantly pulled from multiple data sources, it can be hard to accurately predict and...

Continuous Data Delivery with Smart Data Pipeline Tools

July 19, 2021
In this case study, the SME Team addressed the data integration, data pipeline automation, and data governance needs....

Improving Vendor Management Process in Energy and Utilities Industry

June 23, 2021
A case study in the energy and utilities industry assessing, recommending, developing, and implementing a portal...

Power BI Partner: Microsoft Consulting Services Expansion

June 2, 2021
SME remains dedicated to delivering Microsoft consulting services while further expanding its Microsoft partnership as...

Healthcare Analytics: A 360 View into Admissions Data

May 7, 2021
Hospitals need to be looking at a complete 360-degree view on admissions to minimize readmission occurrences which...

How DataOps Services & Tools Enable Digital Transformation

March 10, 2021
If you’ve been around the data analytics world for a while, you’ve probably heard of DataOps. While the concept of...

Driving Healthcare Transformation

February 11, 2021
In healthcare today, you face a host of challenges including rising expenses, lack of interoperability, and regulatory...

Webinar: Building a Culture of Data Literacy

November 19, 2020
Data literacy is the ability to read, work with, analyze, and argue with data.

Quality Impacts driven by Software QA (Quality Assurance)

October 13, 2020
SME’s Business Services Consultants agree that Quality Assurance (QA) is crucial to identify if your product, software,...

BI as a Service: Business Intelligence Solutions With Guaranteed Results

October 6, 2020
The best BI solution is the one that automates as much as possible while delivering speed, quality, and flexibility. Bi...

Self-Service Analytics for Port Tampa Bay

September 23, 2020
Port Tampa Bay, like many enterprises today, operates their IT utilizing the resources of multiple vendors and products...

Cloud Computing is the Future of Collaborative Work

July 14, 2020
In the ever-evolving landscape of modern business, data has become the lifeblood that fuels growth, innovation, and...

Data Governance, Data Quality Issues, and the Cost of Dirty Data

June 15, 2020
Data governance enables positive business outcomes by aligning people, processes and technology to ensure consistent,...

SME Partners with Tampa General Hospital

April 30, 2020
SME Solutions Group, Inc. Partners with Tampa General Hospital and Other Florida Regional Hospitals to Support Data...

SME Establishes itself as MSP for ThoughtSpot

April 22, 2020
SME Solutions Group, Inc. Establishes Itself as a Managed Services Provider for ThoughtSpot

SME Solutions Group acquires Aculytics

March 17, 2020
SME Solutions Group, Inc. acquires Aculytics, Inc. Strengthening SME’s Ability to Thrive in the Data Analytics...

Call Center and Customer Service Metrics and Analytics

January 15, 2020
Call centers can be the key to high customer satisfaction but with disparate data sources it is difficult to see the...

Static to Dynamic Reporting: Data Visualization with Qlik

October 10, 2019
Across an organization, there are many different types of people that can benefit from analytics outside of the...

Small Business of the Year Finalist

July 25, 2019
TAMPA – The Greater Tampa Chamber of Commerce announced the finalists for the 39th annual Small Business of the Year...

SME CEO Named USF ISDS Board Chair

June 14, 2019
TAMPA – University of South Florida (USF), a global research university dedicated to student success serving Tampa, St....

Transforming BI Capabilities

February 22, 2019
Over the course of the past few years in developing BI efforts, we have witnessed many changes and advancements. One of...